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The Big Index




Thank you for your advance booking for an upcoming gig at
Tropic At Ruislip

Your booking however came in to us AFTER the 6pm cut off and as, in tests we have made, the bookings come in almost instantaneously off the web site, we can only assume that your initial submission was after 6pm (if it was well before 6pm please let us know!).

"Advance" has to have a meaning. We cannot deem it "advance" if you book off your mobile while stood outside the door of the venue at 8.30 pm. It follows that we MUST "Close the book" at 6pm on the day of the gig.


Firstly when you arrive your name is not on the list on the door, so we are immediately in a confrontation.

The bands often ask us for details of our door list in advance, if we are showing a pre-book of say 100 and then, say, allow in a pre-book of 105 they may ask "difficult" questions.

It holds up any queue behind you that might be waiting to come in, and if the people behind you have quite genuinely NOT booked and we, notwithstanding your name not appearing on the list, let you in at the discount price the people behind you may start asking "difficult" questions.

If we are sold out it can cause issues regarding fire regulations and numbers in the venue.

I do hope you enjoyed your evening BUT PLEASE next time you book make it before 6pm ON THE DOT

(and yes, I might have looked at my phone and added you to the list on the night in question but if you book after six this is in no way guaranteed).


(In practice you may be interested to know that the main booking form for a gig is actually put together at about 10 am on the day of the gig and then any persons booking between then at 6 pm are added at 6.05pm, the cut off being 6 pm on the dot.)



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